This Chatbot Can Transform Your Banking Experience
Banking and Financial Services are undergoing a significant digital transformation in response to changing customer needs and technology revolution, powered by Cloud Computing and Artificial Intelligence. Customers today need 24/7 support, throughout various stages in the banking life-cycle. Banks are also looking at making their processes more efficient. To meet these challenges, Cognizant has developed a Digital Bank Assistant prototype. It is built on an AI platform and acts as the customer’s personal bank assistant.