Organisations that blend the creative thinking of humans with the algorithmic smarts of software and robots can attain unprecedented levels of workforce productivity and efficiency, and deliver superior business outcomes. Automating rote and repetitive tasks while applying analytics distilled from knowledge process work performed by software robots can enable organisations to continuously optimise work. This discipline, which applies artificial intelligence and machine learning, is known as Intelligent Process Automation (IPA), and it is seen as a key element in the future of work.
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