Digital Transformation for Utilities: Creating a Differentiated Customer Experience Through Mobility

Utilities stand to reap large gains in customer-service efficiencies and user experience satisfaction by adopting a mobile-centric approach with apps that cover a wealth of transactional and engagement features.

In today’s deregulated marketplace, utility companies can gain sustainable competitive advantage by embracing a mobile-first mind-set to differentiate the experience they deliver to customers. This whitepaper describes our framework for getting there.

Download the PDF file .

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