november, 2017

23nov12:00 pm2:00 pmThe Future of Money – Slow Money vs Fast MoneySnapshot Lunch12:00 pm - 2:00 pm Mrs Macquaries Rd

Event Details

New technology and smart digital solutions have surely facilitated fast, everyday banking activities such as transactions and payments. What about long-term financial solutions like pensions, mortgages, and insurance – the slow money?

As the market transforms and the mobility increases, the requirements on how you handle slow money matters will change. Do you know what your customers expect? How do you prove your value at each point of communication? Can the slow and fast money perspective enrich each other when it comes to customer value, satisfaction, and retention?

Get under the skin of 3,074 consumers, listen to initiated discussions about future slow money solutions, and learn more about the way towards a renewed customer relationship in this must-attend event with leaders and disruptors in the industry.

Speakers for this event

  • Agnes Misiurny

    Agnes Misiurny

    Product Realization Manager- Odecee

    Is it true that young adults of today don’t save for the future and live day-to-day YOLO (you only live once) style? How has the housing market of Australia affected their hopes and plans for the future?   Agnes will take you on a journey and share insights from a recent study in Melbourne that delved into the aspect of “Slow Money” with Millennials that recently entered the workforce. She will share some concept explorations of product and service ideas that deliver to this generation more effectively.

    Product Realization Manager- Odecee

  • Martin Gronemann

    Martin Gronemann

    Partner - ReD Associates

    Together with Cognizant, ReD Associates recently completed a large study on people’s relationship to money and on opportunities for financial institutions to get people, and digital, right.The insights reveal that while people have more digital tools than ever before, their financial lives are fundamentally fragmented. They are surrounded by feelings of unrest and stress about their financial future - something called “slow money”.Cognizant will show how financial service providers can drive double-digit revenue growth and build stronger customer relationships by digitizing people’s slow money. A task that is not easy, as digitizing pension savings with success calls for a very different approach than building the next great mobile payment app.

    Partner - ReD Associates

  • Natalie Yan-Chatonsky

    Natalie Yan-Chatonsky

    Co-Founder – Full Time Lives

    Throughout our intense working lives, most of us dream of having all the time in the world to finally do all the things that we’ve never had time for. Unfortunately, those who have focused solely on progressing their careers, often feel a massive vacuum in their lives after the initial euphoria of retirement wears off. They may also face a loss of identity, self-confidence and sense of belonging after they have worked through their retirement bucket list. Worse still, loneliness and depression can set in.  We are going through unprecedented times where technology and employment structures are changing the nature of work and life after work even as our lives (and especially our ‘retired’ lives) get longer and longer. Natalie’s presentation will provoke business leaders to ask themselves: How can financial institutions effectively serve the functional, emotional and social needs of their 50+ year old customers as they experience one of the biggest transitions of their lives How do they adjust their lens to cope with the changing needs and goals of people who are living large later in life?

    Co-Founder – Full Time Lives

  • Nathan Kinch

    Nathan Kinch

    Partner & Founder – Greater Than Experience and VME Design

    For years we’ve captured, analysed and profited from people’s data. As organisations, we were the one - our customers were the many. But the rules have changed. Our customer now sit at the center of their very own ecosystem. They control who will and won’t play a role in their life. They are the one. We are now part of the many.   Whether we fade into the background or earn a place in people’s hearts, minds and wallets is a matter of trust.Trust is at an all time low. Questionable data practices, outdated business models and zero-sum experiences have made this so. In this talk, Nathan Kinch, Founding Partner of >X and author of Designing for Trust: The Data Transparency Playbook will discuss how Data Transparency by Design is helping global brands make trust their competitive advantage.

    Partner & Founder – Greater Than Experience and VME Design

  • Rick Wingfield

    Rick Wingfield

    Partner - Australia Post Accelerator

    We live in a digital age, where consumers expect to connect with their money and services online and instantly. But our traditional physical identity processes are failing us in this new era – they’re causing friction and mistrust, resulting in losses to fraud and locking up billions of dollars in unrealised economic value. Existing identity verification processes cost the Australian economy up to $11 billion a year   Digital identity is becoming a hot topic in financial services and governments. It is a key enabler to service digitisation and regulatory compliance, however taking the physical identity model and translating it to digital does not necessarily work. There are different risks and threats in the digital world, but also because a digital identity can do things that identity in the physical world can’t.   Rick will discuss the emerging trends and suggest some principles that will drive the successful digitisation of identity whilst preserving privacy and trust.

    Partner - Australia Post Accelerator

  • Victoria Richardson

    Victoria Richardson

    Chief Strategy Officer – Australian Payments Network

    Victoria has been working with payment and identity technologies for over 15 years. She has advised a range of organisations, from start-ups to major banks, on the business implications of emerging payment and identity technologies. She is currently the Chief Strategy Officer at Australian Payments Network Limited.Australian Payments Network (AusPayNet) is the self-regulatory body set up by the payments industry to improve the safety, reliability, equity, convenience and efficiency of the Australian payments system. A key part of Victoria’s role involves shaping the future direction of the payments industry through her work with the Australian Payments Council, for which AusPayNet provides subject matter expertise and secretariat support.   The Australian Payments Council is the strategic coordination body for the Australian payments industry. It engages directly with the Reserve Bank of Australia’s Payments Systems Board.

    Chief Strategy Officer – Australian Payments Network

Agenda

    • Day 1
    • November 23, 2017
    • 12:00pm Registration & Lunch12:00pm - 12:30pmNetworking over a grazing lunch

    • 12:30pm Welcome & Introductions12:30pm - 13:40pmSession commences

    • 12:40pm The Future of Money- Slow vs Fast Money12:40pm - 12:50pmWith Martin Gronemann

    • 12:50pm Trust & Transforming the Customer Relationship from ‘the one’ to ‘the many’ 12:50pm - 1:00pmWith Nathan Kinch

    • 1:00pm The Future of Identity- build trust, streamline service1:00pm - 1:10pmWith Rick Wingfield

    • 1:10pm The Secret Code- the challenge of slow money for the young generation1:10pm - 1:20pmWith Agnes Misiurny

    • 1:20pm Retirement is Dead- long live full-time living1:20pm - 1:30pmWith Natalie Yan-Chatonsky

    • 1:30pm Panel Discussion / Q&A1:30pm - 1:40pmWith all speakers

    • 1:40pm Networking over Coffee & Dessert1:40pm - 2:00pmSession Closes

Date & Time

23 november 2017
(Thursday) 12:00 pm - 2:00 pm

Location

The Calyx

Mrs Macquaries Rd

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